12 min read
Clogged drain? Running toilet? God forbid – a faulty boiler?
Plumbing issues come like a bolt from the blue and cause troubles or significant damage to your home. So, when they happen, you need to be ready and act fast. A skilled plumber near you is what you need before the plumbing issue turns into a significant hassle. “But how to find a local plumber I can trust? What should I look for?” we hear your voice. Fear not!
The “trick” is to do quick research to avoid unreliable “experts” whose mere intent is to do a half job. Follow this approach to filter out the closest to you real professional who will guarantee a job done right from the first time.
Table of Contents
But First: Why Is It Essential to Hire Trusted Plumbers Near You?
There’s a simple fact behind these stats. Britons put off leaky issues over a month before calling a plumber. Not only leaks are “water torture”, but they can cause severe damage to your home, neighbours, and have a negative impact on the environment. At the end of the month, expect massive expenses. The problem can even escalate if you call the first-seen pro on an ad, community board, or wait for a callback for days. Our point?
To find the closest reliable plumber is worth every minute. Here are 5 reasons it’s best to look for a plumber in your area:
- Fast response time. To know that a plumber serves your area gives you the peace of mind that he can get to your site in a jiffy. Imagine how easy it will be to arrange a preliminary site visit, extra services, convenient time slots, and sourcing materials. And the list goes on…
- Good understanding of your local-specific needs. Locally based plumbers are familiar with the area, traffic situation, hardware stores, and come along with fruitful business contacts. The technician can use all these advantages to meet your individual needs in the best way.
- Valuable advice. Apart from the repair works, a local expert will always give you advice on how to prevent issues from happening again (and what to do next). That said, you receive long-term value for your money.
- Better for you, better for the environment. With local service, you won’t be charged for tradesmen travelling to the job. Plus, fewer miles means fewer carbon emissions.
- You support the local economy. When you book local plumbing services, you help the specialists in your region to grow. This means you solve your problems and help more hard-working people to find jobs.
Consider the above not merely as reasons to hire the nearest plumbers. They are seals of quality.
Company or Local Plumbing Repairman?
It’s not hard to approach plumbers in your area. But getting them to work and building a long-lasting relationship is. That’s how we distinct individual businesses from a well-established company. When you feel you are in a dilemma, consider:
Pros and cons of a one-person business
- Low marketing costs & simple business model means affordable price;
- Open for price negotiations;
- Longer time to complete a complex project;
- Less control over work;
- Some are too busy to take on regular jobs.
Pros and cons of a recognised company with district experts
- Large crew ready to cover evening hours, weekends, bank holidays;
- Online reputation and easy check of the company’s track record;
- Geared to growth: focus on skills, qualifications, certificates, licenses;
- Proactive communication with you (no voicemail messages);
- Strict control over plumbers’ health during epidemic/Coronavirus pandemic.
- It might be a higher plumbing rate;
- Different pros for different projects can be intrusive for some people.
The Challenge: How to Find a Local Plumber You Can Trust?
We all call plumbers when we face a plumbing emergency. With growing anxiety, you can call a random company or any available specialist at the moment. Don’t opt for this route. To avoid an unforeseen mishap, follow these simple instructions and make an informed decision.
Step #1. Call the right local tradesman
Before you approach a local specialist online, make sure your need is in the specialist’s range of expertise and experience. While both plumbers and heating engineers work on pipes, the difference can often be significant. Wondering who the right specialist for your issue is?
- Consider a plumber when you have a leakage, blockage problem, or fixture installation. To handle these issues, plumbers are not legally bound to have a special qualification. Better still, pick trained and supervised local professional.
- Find a nearby gas-safe engineer for work on gas lines/appliances, boilers, and unvented cylinders. Focus on their accreditation and experience to cope with boiler and gas line jobs.
Step #2. Seek for plumber ensuring your health and safety
To protect yourself, your family, and curb the spread of viruses during epidemic/COVID-19 pandemic, search for plumbers who follow safety measures of the highest level. Your expert should take robust precautions like:
- enhanced personal hygiene;
- refrain from shaking hands;
- wear proper personal protective equipment (facemasks, latex gloves, overshoes, goggles, etc.);
- observe the recommended distance (2m/6ft) during the time he’s doing the repair/installation works;
- use disinfectants before entering your home and wash immediately after completing the job with antibacterial soap and water or disinfectant against viral agents;
- clean the equipment he used and all surfaces he touched in your home.
Step #3. Word-of-mouth
To ask for referrals is “old school” but still one of the best ways to find plumbers near you. References will help you to determine their work ethics, reliability, and punctuality. So, here’s how to find recommended plumbers and judge their reputation:
- Ask those who you trust. For instance, family members, neighbours, friends, and colleagues. If they have a plumber they like, hear their story about how the job has worked.
- If you settle into a new home, meet your neighbours. Ask them who they book for plumbing repairs and installations.
- If you are scarce of ideas where to find a nearby plumber, the neighbourhood hardware, plumbing-supplies or fixture stores are gold mines. You can even meet a plumber on the spot.
- Ask for advice from other local tradespeople and builders. People in the trades branch know themselves and often work together. So, why don’t you ask them for recommendations?
- Harness the power of social networks — request feedback from strangers on Twitter, Facebook, and Instagram. A minus here is that you can waste an hour (or more) on reading not authentic reviews. Still, it’s worth trying.
Yet, recommendations are sometimes tricky and tough on details. In 99% of the cases, you find they don’t come with bio, professional background, or a photo. Just a pile of promotional info. Then, it’s best to get more from the source.
Step #4. Research online
Google Portal is the best place to go on a self-directed Internet journey with near-instant access to information. Start by typing “plumber near me” and build a shortlist of a dozen companies in your area. Go through their websites and presence on Google Maps. Then, match all the features and benefits the plumbing candidates offer. As you need to match so many options, you might become sceptical in your research.
Step #5. Read on-page reviews, success projects and testimonials
Some can say, “Our local plumbing services are the best”. Ignore them! If not connected with benefits and customers’ unbiased feedback, these are only meaningless, self-appraisal, overly promotional (un)descriptive words. Believe them if proofed with real acknowledgement.
- Testimonials, authentic reviews, success stories and project pages that talk up the benefits. They will build hefty-social proof in your mind and give the EXACT information on what, why, and where the others book this service.
- Websites that set personality. That’s how you will meet your local plumber online for the first time. Top-rated plumbers expose teams, real photos, activities and trades at a central place on their pages.
Step #6. Search in directories and rating sites
Chances to find reputable plumbers increase when you look into online business directories, rating sites, local forums and niche-specific blogs.
Step #7. Pick from reasonably priced plumbers
First, before you pick a plumber in your borough, try to receive at least 3 quotes. It’s not only about the money you will pay but for the works included [or not included]. An unwritten rule is, the more complex the project, the more quotes you need.
- “The lowest rates” are sometimes the trickiest. Double-check for omissions of specific works, specialist’s knowledge, and possession of licenses (usually not cheap).
- “Pay me by the hour, not by the job” offer comes with a plethora of benefits. The biggest plus is that you only pay for the time spent on a job. To avoid overcharging for the small task, direct your efforts toward a company with half-hourly rates. Though, always ask for an upfront price and invoice upon finished work.
Precautions you should take to ensure you find a good plumber
Many services, price items and alternatives bring confusion and are overwhelming. Even worse, you can come across a “cowboy” plumber.
- Make sure the company has an official business address, telephone number, e-mail, and opening hours.
- Check if the firm offers a guarantee for fixing what went wrong. If a plumber doesn’t guarantee a job, it means he doesn’t expect it to last.
- Insist on competent and experienced experts in plumbing or gas and heating services;
- Never accept verbal assurance. Ask for a written quote, specification of work, an e-mail confirmation of all discussed details. On the one hand, you will confirm the rate/price against the competitors. On the other, it will serve as proof if a tradesman comes with slick sales tactics.
- Demand a photocopy of Public Liability Insurance. To book an insured plumber is not a must. But this will give you the peace of mind that it will cover everything in case of damage or injury.
- Find out if the potential plumber(s) are safety compliant for trouble-free service.
- Ask whether the plumber brings with him all the needed tools. Fantastic plumbers will never ask you to supply or rent instruments on your own. They will even suggest buying the plumbing materials/fixtures if you need.
- Assure that the plumber won’t cause a mess. An efficient plumber works with an eye to details, carefully and finally, you don’t have to clean up when he left.
When a company doesn’t tick your trust points, put its name in your “bad” tradesman list and keep on searching for the best plumber in your area.
- To find a nearby plumber and deliver your plumbing project on time and budget, first, identify your needs and start thorough research.
- The best results come when you choose a risk-free, secure, and insured service from a company that will never leave you unsatisfied.
- When you find a good plumber near you, be proactive. Book your service early to prevent monumental problems. And don’t forget to save the contacts!